8:00

REGISTRATION & NETWORKING

8:35

WELCOME REMARKS FROM CONFERENCE CHAIR

Jamie Hoobanoff - Founder, The Leadership Agency

8:45

OPENING KEYNOTE - THE NEXT BIG THING: EMERGING TECHNOLOGY AND THE FUTURE OF WORK

The world of HR technology is going through radical changes. While cloud-based HCM systems are now mainstream, they are not the “total solution” once thought to be. A huge range of new technologies is now available to meet new, often specialized needs and to better engage employee audiences. In this research-based presentation, Josh Bersin will describe the important new technology categories, hot trends, and top vendors in this new world. He will also lay out a new architecture on which to base future HR tech investments as issues such as employee productivity and engagement, diversity and inclusion, and AI grow in importance.

Josh Bersin - Principal and Founder, Bersin, Deloitte Consulting LLP

9:40

SESSION TOPIC TBA

10:25

YOUR TECH JOURNEY: QUESTIONS TO ASK BEFORE PURCHASING HR TECHNOLOGY

Selecting your next technology investment can be a complex endeavour. It’s imperative to understand what your strategic business objectives and goals are before selecting the right HR platform. Once you’ve successfully made your software purchase, what’s next in your tech journey? This session will cover:

  • Selecting the right technology for your organization and people
  • Learning practical strategies for negotiating contracts
  • Understanding how to intergrade software into your business seamlessly
  • Successfully training and engaging your employees on tech implementation and use

Shibani Ahuja - Vice President, Enterprise Solutions & Enablement, Human Resources, TD

Gloria Pakravan - Head of People Strategy & Performance, Toronto Police Service

11:05

FIT BREAK

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11:10

NETWORKING COFFEE BREAK

11:30

THE FUTURE OF WORK IS HERE. ARE YOU READY?

Join us for an informative high level overview on the four key trends defining the future of work, and how forward-thinking organizations are staying ahead of the curve. From the changing nature of work, through the expectations and desires of the younger generations in the workplace, learn about the strategies, approaches and technology solutions that are powering success for organizations around the world who understand the critical value of their people. This session will include a practical methodology for how to identify the key moments that matter to your employee base, and tips on how to simplify and streamline the employee experience to meet the expectations and needs of your workforce.

Andrea Jaffray - Leader Workforce Management Solutions Consultant, Kronos

11:50

PRESENTATION BY

12:10

THE CHANGING FACE OF HR: HOW PROGRESSIVE PEOPLE COMPANIES ARE USING TECH TO GET AHEAD

HR as we know it is changing. Just as it changed from Personnel in the 80’s, it’s now transforming into a People function.

Progressive ‘People Companies’ are realizing that if they want to attract the best, they must change how they think about HR and their people. As a result, they’re moving towards automating a lot of the traditional ways of working to focus on their people and designing great workforce experiences for them.

To do this, these People Companies are embracing new skills and roles in HR teams, such as People Scientists, business psychologists, designers, and marketing and communications specialists – and are typically led by a Chief People Officer. Join Sage People’s Paul Burrin to discuss:

  • Why HR is changing to ‘People’ – and what this means for HR professionals in the workplace
  • How progressive People leaders and ‘People Companies’ are getting ahead
  • How HR professionals can adapt in this period of change, and who’s leading the way in best practice
  • The role technology and automation plays in this new world

Paul Burrin - VP Product & Marketing at Sage People

PRESENTATION BY

12:30

NETWORKING LUNCH

1:30

THE ART AND SCIENCE OF LISTENING – AND HEARING – THE TRUE VOICE OF THE EMPLOYEE

How a company treats its employees is one of the best indicators of its trustworthiness, which is key to customer loyalty and sustained growth today. Yet a serious “trust gap” exists within companies that don’t ask for input from employees or support open communication with management. Creating trust requires an understanding of what matters most to employees and enabling managers to be supportive. Traditional employee engagement surveys often fall short in capturing the true voice of the employee—not only what your people are saying, but also what they are feeling. Organizations can now get a more timely and deeper understanding of their people and support managers in constructive performance conversations through advances in technologies like natural language processing and machine learning. These are quickly becoming fundamental enablers in creating a great employee experience and culture of trust.

Christa Degnan Manning - Director of Human Capital Management Innovation, Ultimate Software

PRESENTATION BY

2:00

HOW BOTS, AI AND ROBOTIC AUTOMATION ARE SHAPING HR

It is undoubtedly an exciting time to be in HR and to consider the monumental changes coming to the people function. HR departments are adopting AI technologies and automation to streamline operations and enhance their contribution to overall business goals. This exciting session will cover how executives are approaching this opportunity by:

  • Providing analysis of the latest HR technology and its impact on business strategy
  • Understanding how bots and RPA are aiding to automate complex tasks and data
  • Navigating various types of skill sets required to work with, configure and maintain digital robots
  • Training HR teams to focus on higher-value services and successfully managing the transition

Matthew Lombardi - Head of External Talent Solutions, BMO Financial Group

Alison Mutrie - Vice President, HR Process & Digitization, Loblaw Companies Ltd.

Gillian Hynes - Senior Talent Advisor, Downstream, Royal Dutch Shell

2:40

SESSION TBA

3:10

FIT BREAK

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3:15

NETWORKING COFFEE BREAK

Leading, cutting-edge and often pioneering HR technology innovations demonstrated in clear concise and understandable bite-size talks.

3:35

How Embracing Diversity Drives Business Success

It is widely accepted that a diverse and inclusive workplace where ALL people are treated fairly and equally should be the norm. However, the reason for implementing a D&I strategy is about more than just culture – it also makes better business sense to do it and do it right, as customers, partners, and stakeholders are increasingly choosing to work with organizations who mirror the diverse and rapidly changing world we live in. Lisa will speak to actionable steps employers can take to create meaningful diversity and inclusion strategies that go beyond abstract policy, and share examples of how, when done well, doing so can lead to greater business success.

Lisa Sterling - Chief People & Culture Officer, Ceridian

3:55

Learning to Listen: How to Harness People Data to Drive Employee Engagement

Though the number of organizations using engagement tools to survey and respond to employee engagement issues has increased, Forbes reports only 22% of them see their investment result in higher engagement.

In this session you’ll learn to avoid band-aid solutions, better listen to employee feedback, and leverage best practices across learning, performance management, and career development to achieve engaged employees who want to stick around.

Zach Pendleton - Vice President of Engineering, Instructure

4:15

RECRUITMENT & SOURCING: USING THE RIGHT CHANNELS AND STRATEGIES FOR SUCCESSFUL HIRES

Attracting top talent is essential to the success of any organization. In today’s competitive market, hiring top talent requires strategic sourcing through the right channels and being able to do so quickly. This session will cover:

  • Diversifying sourcing channels that go beyond LinkedIn
  • Overcoming challenges in sourcing and coming up with creative solutions
  • Proactively managing internal candidate pools as well as external
  • Using robust analytics to measure effectiveness of talent acquisition

Moderator:

Diya Obeid - Founder and CEO, JobDiva

Panelists:

Emma Hunt - Head of Talent, Looka

Nahal Yousefian - Chief People Experience Officer, Mountain Equipment Co-op (MEC)

Amanda Ono - Vice President, People & Culture, Resolver Inc.

5:00

CLOSING KEYNOTE - USE TECHNOLOGY TO IMPROVE YOUR RECRUITMENT MARKETING STRATEGY

This session will provide an overview of marketing technology specifically for HR leaders, covering the trends, tools and tips every talent pro needs to build a tech stack that stacks up when it comes to recruitment marketing. We’ll look at some real-life examples of what cutting edge companies are doing to win the right talent with the right marketing technology, how to integrate marketing technology into your talent attraction strategy and give you some tips and tricks you can use right away to turn your recruitment marketing from cost center into competitive advantage.

We’ll discuss:

  • Gain insights on inbound marketing technologies, and how to build a sourcing pipeline through marketing automation and targeted content
  • Understanding the benefits of programmatic ad buying, retargeting, social media ads and other consumer marketing technologies that enable recruiters find the right candidates at the right price
  • How to create killer job descriptions and emails, and the tech it takes to scale personalized messaging and engagement
  • How to measure ROI for recruitment marketing spend, aligning employer and consumer brands and building a business case for internal buy-in.

Matt Charney - Chief Content Officer, Allegis Global Solutions and Executive Editor, Recruiting Daily

5:30

CONFERENCE CONCLUDES FOR THE DAY

8:00

REGISTRATION & NETWORKING

8:45

MORNING WORKSHOP - SUCCESSFUL INNOVATIONS IN MANAGING PERFORMANCE AND TALENT

8:55

WELCOME REMARKS

9:00

OPENING KEYNOTE: WILL TECHNOLOGY CHANGE YOUR CORPORATE CULTURE?

As new technologies are emerging and quickly shifting the way we do business, it’s an exciting time to be in HR, however is it a little nerve-wracking too? With so much technological disruption and automation transforming the workplace, it is imperative for organizations to sustain an appealing culture that reflects a core set of company values. In this session, discover how to leverage the power of technology and keep employees engaged.

Carolyn Byer - Head of Human Resources, Microsoft Canada

9:30

COLLECTING DATA ANALYTICS TO REPORT BACK TO THE BUSINESS AND DRIVE PERFORMANCE

In the era of big data and analytics, organizations need to turn their data into insight to inform strategic decision making, add value to the organization and develop more targeted and effective HR initiatives.

In this session, we will discuss:

  • Understanding how to collect and track the disposition of data
  • Effectively analyzing data and analytics for business use
  • Utilizing gathered data to drive performance
  • Creating a culture that allows collaboration between business centers
  • Dealing with issues relating to HR data transparency and permission

Anna Petosa - VP People & Culture, The Weather Network

Arun Kochhar - Global Head HR Insights & People Analytics, Xerox

Cheryl Kerrigan - Vice President, People, BlueCat to the panel

10:10

FIT BREAK

brought to you by

10:15

NETWORKING COFFEE BREAK

10:40

SESSION TBA

Leading, cutting-edge and often pioneering HR technology innovations demonstrated in clear concise and understandable bite-size talks.

11:10

PRESENTATION BY

11:30

PRESENTATION BY

11:50

HELPING BEND THE BENEFITS COST CURVE

In a perfect world, identical products and services would cost the same, no matter where your employees bought them. But price disparity is more common than we think. We know that group benefits plans are a major expense. To help you save money, Sun Life is committed to helping bend the benefits cost curve. By encouraging strong plan member engagement through our digital coach Ella for instance, we’re seeing a direct impact on consumption behavior, resulting in reduced claims for products like compression stockings. Empowering plan members to act as health consumers is a powerful way to drive down health costs.

In today’s session, you will learn how we can help your organization lower benefits costs by customizing an ecosystem of value that addresses specific cost drivers:

  • Cost transparency and discounts to help lower reasonable and customary charges
  • Drug cost negotiations
  • Plan reviews to identify high-frequency claim categories
  • Fraud management

Marie-Chantal Côté - VP, Market Development, Group Benefits, Sun Life Financial

PRESENTATION BY

12:10

HR TECH TALK

Leading, cutting-edge and often pioneering HR technology innovations demonstrated in clear concise and understandable bite-size talks.

12:30

NETWORKING LUNCH

1:30

MAKE ONBOARDING AN EXCEPTIONAL EXPERIENCE

Let’s face it, employee onboarding is often overlooked in the hiring process. While all employees experience some type of onboarding, the comprehensiveness of onboarding programs varies widely across organizations. A strategic onboarding process can provide companies with higher rates of employee engagement, performance and retention. During this panel, HR leaders will share tools and best practices for onboarding.

  • Implementing basics prior to the first day on the job
  • Creating onboarding plans and utilizing technology to facilitate this
  • Recognizing onboarding takes place over time and use milestones
  • Engage key stakeholders in planning

Penny Farinha - Vice President, Human Resources, Ecobee

Lisa Chang - Head of People & Culture, Uberflip

2:10

SESSION TBA

2:40

FIT BREAK

brought to you by

2:45

NETWORKING COFFEE BREAK

3:10

HR TECH TALK

Leading, cutting-edge and often pioneering HR technology innovations demonstrated in clear concise and understandable bite-size talks.

3:30

CLOSING KEYNOTE: LEVERAGING TECH TO BUILD A MORE INCLUSIVE WORKPLACE

In today’s complex, diverse and global environment, it’s critical for organizations to create an open and inclusive workplace. A diverse workforce drives economic growth, fosters a more creative and innovative environment, and impacts a company’s bottom line. In this session, learn how technology can be used as a tool for management to eliminate bias and create an inclusive workplace.

  • Defining inclusive behaviours and how to leverage tech to support your company values
  • The paralysis of choice. So many tools, So little time! What's really the best tech to drive inclusion?
  • Connecting the dots: A holistic approach to leveraging the right tech to foster an inclusive workplace
  • How to leverage tech to gain meaningful data to drive inclusion and make the right decisions, for all of your employees

Avery Francis - Founder, goodrecruiter and Senior Consultant, Bright + Early

4:00

CLOSING REMARKS & CONFERENCE CONCLUDES

HR Tech will host 1,000 attendees

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