Main Stream

LIVE and Online September 22 and 23, 2020

This program has been approved for 10 Continuing Professional Development (CPD) hours

All times are in EST

9:00 am

Registration

9:10 am

Virtual Orientation and Opening Remarks

9:15 am

Opening Keynote: Creating a Collaborative Culture Through Strong Leadership & Technology

Given the proliferation of data and ongoing introduction of new technologies, we are seeing disruption like never before. Organizations of all sizes and industries are digitally transforming to better serve customers, drive productivity and remain relevant in this competitive environment.

During his keynote, Kevin Peesker, President of Microsoft Canada will discuss culture as a key driving force behind an organization’s transformation journey, and how HR and the CEO can partner together to drive cultural transformation in this tech intense world.

Carolyn Byer

Head of HR, Microsoft Canada

Kevin Peesker

President, Microsoft Canada

9:45 am

Panel: Enabling a Human-Focused Approach to HR Through Automation

Artificial intelligence, digitization and automation are disrupting many industries. HR is at the front line of this transformation and must enable employees to acquire the skills needed to thrive in the digital era, whilst maximizing the opportunity to free themselves of tedious, administrative tasks and focus on a more human centric, strategic and results-driven approach. During this session, we’ll discuss:

  • Assessing the benefits of technology in the context of your organizational needs
  • Quantifying the success of HR technology
  • How do you measure the impact of the tech-enabled shift to more strategic, people- focused HR?
  • Upskilling employees to refocus on valuable contributions to business goals that drive the success of the organization
  • Aligning HR strategy with the pace of automation advancement

Moderator:

Dick Burke

CEO, Envoy Global

Panelists:

Sandy Olejniczak

Vice President, Human Resources, Canadian Premier Life Insurance Company

Amanda Holmes

Head, Talent Acquisition, Ontario Teachers Pension Plan

Tara Ataya

Vice President, People, Hootsuite

Zuleika Sgro

Vice President, People, Sage Natural Wellness

10:30 am
QUESTIONS FROM THE EDITOR OF HRD

How can organizations reduce their processing costs? – Answered by Avanti Software

10:35 am

Embracing Change: How Sun Life is Reshaping the Benefits Market

To keep pace with today’s changing economy and employee expectations, employers are redefining the way they do things. This includes re-thinking their benefits plans.

In today’s session you’ll learn about how recent innovations can help your organization adapt to different demands by using digital innovations to shape benefits coverage and the future of health care.

Nemanja Babic

Vice President Strategy, Digital and Analytics, Group Benefits, Sun Life Canada

10:55 am
QUESTIONS FROM THE EDITOR OF HRD

What tools have been most beneficial for companies to support employees currently working from home? – Answered by Payworks

11:00 am

Networking Coffee Break

11:30 am

Technology Adoption Done Right

In today’s technophile society it’s expected that people have the skillset to quickly adopt to new technology. However, this isn’t always the case, especially when there are so many bells and whistles being released daily. Whether it’s your existing management team or your employees – if they’re not aligned with your vision, the investment you make in implementing a new tool will fall by the wayside. Are you prepared for the resistance to change and the frustration employees will have with incorporating a new tool? If you don’t have a plan on how to increase adoption rates, then this is the session for you. In this session, Aaron Hudson, Divisional Vice President of Implementation at ADP Canada will highlight the factors that contribute to the adoption of new technology within an organization. You will learn:

  • Actionable steps to take to align new technology with your overall strategy
  • How to gain buy-in and commitment early on from your end-users and leadership team
  • Best-In-Class Design from the user’s perspective
  • What prevents technology adoption
  • How to improve technology adoption among practitioners and employees and
  • Via a case study, examples of how a large-scale organization rolled out a perfect implementation

Aaron Hudson

Vice-President, Implementation, ADP Canada

11:50 am

Leveraging Technology to Increase Employee Engagement

Increasing employee engagement is certainly a complex terrain and top of mind for organizations of all sizes to ensure employee retention, productivity and overall business success. Organizations that are integrating technological tools as part of engagement strategies are greatly transforming their employee experience. In this session, we’ll discuss:

  • Maximizing tech-enabled opportunities for engaged, collaborative working
  • Using technological tools to increasing learning opportunities
  • Integrating employee-centric systems to increase productivity and engagement

Moderator:

Sally De Rosa

President, HR Wize

Panelists:

Mehdi Rahman

Director, Global Learning & Development, Spin Master

Kirsten Maddocks

Vice President, People, CPA Ontario

Amy MacGregor

Vice President, Employee Experience, Global HR, Manulife

12:20 pm

Cultivating a Human-centered Employee Experience

Individuals want an enjoyable experience throughout the entire employee lifecycle, and organizations are prioritizing the employee experience by investing in tactics to maintain a highly engaged and productive workforce. HR leaders are now seeing opportunities to generate clearer connections to business results and take a development-focused approach that empowers employee growth. However, designing a powerful experience isn’t just part of a to-do list for HR. It is the impact that the organization has on their employees. In order to truly understand the employee experience, HR and People leaders need to collect employee and performance feedback to understand the moments that matter to individuals at the organization. Your approach to performance management is one of the biggest drivers of the employee experience at your organization. In this session, we will discuss:

  • Defining the meaning of employee experience
  • Visualizing the full employee journey
  • Optimizing employee experience
  • Fine-tuning your feedback strategy with data

Robert Melloy, PhD

Senior People Scientist, Culture Amp

12:40 pm

The Moments that Matter to your Employee Experience:  The Power of Technology

Every organization is different, but employees, managers, and executives all need basically the same things to do their jobs. Employees need technology that helps them work their way and resembles the technology they use outside of work. Managers are looking for critical business information that can help them make split-second decisions to improve productivity, control costs, and keep their staff motivated. Executives are looking for visibility into their entire organization and want to quickly understand what’s happening. How easy do we make it for all of that to happen? Dr. Chris Mullen and Teresa Smith break it down into the moments that matter in any employee’s journey: the moments that occur daily, monthly, annually, or even only once.

Teresa Smith

Senior Partner, HCM Advisory Group

Chris Mullen

Executive Director, The Workforce Institute

1:10 pm

Networking Lunch Break

1:30 pm
QUESTIONS FROM THE EDITOR OF HRD

How do you safeguard mental wellbeing during COVID-19 and remote work? – Answered by Wello

1:35 pm

Design Thinking for HR: Tools, Tips and Tricks to transform your processes and organisation

Join Glenn Donaldson for a journey through the possibilities design thinking can open for your business. The power of design thinking lies in the ability for you to define the problem and map your organisation on the right pathway to success. Learn how to master linking the objectives behind design thinking to the adoption of technology that will transform your organisation's culture, practises and employee experiences.  If your processes or technology ecosystem are muddled or confused, then come along and gain the abilities to detangle your pain points, or simply experience a crash course on the methodology of design thinking!

Glenn Donaldson

Chief Customer Officer and President intelliHR Americas, intelliHR

2:05 pm

Power Talk: Driving Diversity & Inclusion Through Technology

Diversity starts with inclusion. Developing equitable hiring systems, building inclusive cultures and establishing transparent people practices - this is how HR can foster a diverse workplace, so all people feel comfortable bringing their authentic selves to work, resulting in high-preforming, engaged and creative teams. Technology can help enable this. During this session, we will cover:

  • Leveraging recruitment tools to mitigate biases during the hiring process
  • Integrating communication tools to provide self-awareness of team inclusion
  • Reducing biases and sentiments internally through language processing tools amongst employees

Fellicia Foster

Vice President and US Head of Inclusion and Diversity, BMO Harris Bank

2:30 pm

When is the best time to survey your employees? NOW!

Continuous listening has become a common practice across organizations, and the ability to gather employee input across multiple points in time, as well as multiple points in an employee’s journey, has been invaluable. But some companies have shied away from checking in on employees during the COVID-19 pandemic.  This represents a missed opportunity to not only demonstrate caring and build engagement, but to gather valuable information that can help companies navigate the eventual return to the workplace.  Join us to learn more about the best way to gather insights from your employees now.

Sarah Johnson, PhD

Vice President Enterprise Surveys & Analytics, Perceptyx

2:50 pm
QUESTIONS FROM THE EDITOR OF HRD

What tools can help increased employee engagement? – Answered by Workforce Software

2:55 pm
QUESTIONS FROM THE EDITOR OF HRD

In what ways will AI disrupt the recruitment market? – Answered by AppyHere

3:00 pm

Closing Keynote: Collaborating to Ensure Digital Workplace Success

Are you planning or in the process of integrating a new HR platform or technology across your organization? Those who embrace new technologies, platforms, and ways of working with their IT counterparts now, will be much better placed to meet employee expectations, business requirements, and maintain team productivity, in the future. Hear from Schneider Electric’s Vice President Talent Digitization on how they have successfully collaborated to execute a successful HR tech initiative.

Divkiran Kathuria

Global Lead for HR Transformation and Innovation, Schneider Electric

Andrew Saidy

Vice President Talent Digitization, Schneider Electric

3:30 pm

HR Tech Startup “Collaboration Competition” Winners

Want to see some of the hottest new Talent Acquisition tech solutions to hit the market? Join this session to hear 8 minute pitches by the top 3 Contestants from the Sep 21st Collaboration Competition, organized by our media partner HR Tech Alliances. The grand prize winner will be announced at the end of this session - will the judges pick your favorite?

Award presented by: Ward Christman, Co-Founder, HR Tech Alliances

4:00 pm

Networking Time

4:15 pm

Conference Concludes for the Day

9:00 am

Registration and Welcome Remarks

9:10 am

Adapting Pay to the New Normal​

With 80% of workers regularly stressed about their finances, it’s no surprise that many in the workforce are struggling to make ends meet, regardless of income level or employment type. Meanwhile, the recent COVID-19 health crisis has brought this issue into sharper relief. Join Ceridian’s Seth Pelletier to learn how employers can reimagine pay and play a unique role in improving the financial wellness of their workers, while improving their employer brand in the process.

Seth Pelletier

Senior Product Manager, Dayforce Wallet, Ceridian

9:40 am

Opening Keynote: Preparing for the New Future of Work

The way we live and work is rapidly changing. Technology and its advancements impact the way we work, interact with each other, and how we go about our day-to-day. We have adapted, and organizations must to do the same.

  • Assessing the ways technological advances and demographic shifts are changing the way people work
  • Navigating the HR revolution that will reshape the future and businesses
  • Addressing trends such as the gig economy and freelancers
  • How must the HR industry prepare for this change?

Eric Termuende

Co-Founder, NoW Innovations

10:10 am

Leveraging Technology to Transform Your Culture

Are you getting the most from your current culture? Hear real life examples of organizations that have successfully used technology to exceed their culture goals. From values-based recognition to a focus on employee voice, Achievers VP of Customer Success Matthew Tremmaglia offers three examples of companies that created a culture that means business.

Matthew Tremmaglia

VP of Customer Success, Achievers

10:30 am

How to Maximize the Value of Feedback

Feedback fuels high performance, high engagement, and thriving. Unfortunately, most people and organizations think of feedback as criticism. Best-Self Feedback reminds us that recognition, encouragement, and conversations about observations are even more important than criticism and advice. To maximize the value of feedback, you and your team must go beyond critique and embrace feedback as an opportunity to learn, energize, and strengthen.

Dr. Jeff Smith

Director of Best-Self Academy, 15Five

11:00 am
QUESTIONS FROM THE EDITOR OF HRD

How do you attract talent during uncertain times? – Answered by University of Toronto

11:05 am

Networking Break

11:35 am

Revolutionizing Onboarding through Personalization and Customization

We live in a world today where employee experience is paramount, and at the forefront of innovative People strategy. Snyk is turning the new hire experience on it's head with HR technology that can deliver personalized content to employees at the time they most need it. It's Content Marketing meets Onboarding, leading to a fundamentally different experience for new hires. Gone is the age of throwing the same generic information content at all employees in their first week, expecting them to retain it all. Instead, new joiners receive onboarding content that's directly relevant to them in their roles, and at a pace and at specific moments that are most impactful for when they actually need it.

Brij Palicha

Head of Learning, Snyk

Dipti Salopek

Vice President, People, Snyk

12:05 pm

Panel: Transforming HR Data into Business Insights

HR leaders today are drowning in data. The real challenge lies in collecting and analyzing the data sets that provide the most relevant and meaningful insights to contribute to executive-level decision making.

  • Choosing the right tools to collect and analyze HR data from a large number of disparate platforms
  • Developing the infrastructure, capabilities and processes to effectively manage data within HR teams
  • Gleaning powerful insights to support your CEO and executive team
  • Leveraging HR data while remaining people-centric
  • Reducing employee turnover rates with HR analytics

Moderator:

Robert Bromage

Managing Director & Chief Executive Officer, intelliHR

Panelists:

Geoff Ho

Director of Research and Advisory, Rogers Communications

Lyne Parent-Garvey

CHRO, Hydro Ottawa

Gloria Pakravan

Head of People Strategy & Performance, Toronto Police Service

12:45 pm

The New Era of Distributed Workforce

The on-going pandemic has forever changed the world. Are you prepared as an organization to create a culture that fosters employee engagement within a diverse and distributed workforce? Are you building an environment that embraces choice and flexibility, diversity and inclusion? Come join us for an interactive session to learn what businesses of today can and should do to attract top talent, ensure businesses agility and employee engagement.

Josh Olson

Head of Experience Solutions Americas, VMware

1:05 pm

Networking Lunch

1:40 pm

Leveraging Process and Technology to Increase HR’s Value Add

Hatch’s HR team has been on a journey to deliver better and more efficient service to its global organization, which would result in better resource utilization and more capacity to deliver strategic and high value initiatives to Hatch. Core to this strategy has been the development of self-service tools and a more centralized service centre for HR transactions. Both the service centre and self-service environments have been enabled by web-based tools, resulting in measurable improvements in service delivery. In this session, we will discuss:

  • Our vision for HR service delivery and resource utilization
  • Our service delivery model
  • The role that technology has played in bringing our strategy to life
  • The impressive results we are starting to see

Eric Murakami

Global Director, HR Operations & Technology, Hatch

2:20 pm

Closing Keynote: Brining Humanity Back into the Workplace

There are so many daily moments when humanity and empathy are needed at work. Employees are humans first, and somewhere along the line, we forgot this. Claude will empower us to contribute powerfully to our cultures by looking through the lens of being 100% human at work. You will be inspired to push your company and culture into action! You will be empowered to bring empathy into your organization! And you will know how to create a sense of belonging, cultivate purpose and celebrate joy! You will walk away with the essential elements and methodologies to create strong teams that drive culture forward with a sense of motivation and collective energy!

Claude Silver

Chief Heart Officer, Vayner Media

2:50 pm

Conference Concludes

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