5 CPD hours
Registration & virtual orientation
Morning keynote: “Don’t call me boss” – Inside Twitch’s HR strategy
What makes a good culture? Is it communication? Is it inclusivity? It all comes down to what works for your employees and your strategy. Lenke Taylor, Chief People Officer at Twitch, the Amazon-owned live gaming platform, will discuss how they hired over 500 people remotely and created a culture of non-hierarchical HR.
- Managing teams remotely while keeping them engaged
- How Twitch hired over 500 people remotely and maintained their culture of non-hierarchical HR
- Navigating disruption during an expansion period
- Examining your interviewing and onboarding process
- How do you create virtual programs that ensure new hires understand the culture?
Chief People Officer, Twitch
Onboarding experience – using AI to remove biases from the recruitment process
Unconscious bias plays a big role in whom we hire whether that’s racism, ageism, and sexism. But we have come to a time that companies are disposing of any form of prejudice from their hiring process to attract diverse candidates.
- Removing biases and roadblocks when recruiting talent
- Rolling out the right policies and strategy to facilitate these tools
- How to use AI to make sourcing and screening decisions based on data points
- Using AI to ignore demographic information about candidates
- Human interaction to oversee decision making in AI decision making
Panel discussion: Hybrid and remote working as the new normal? Preparing for the new landscape of work
The overnight shift to remote work last year has had a significant and lasting impact. Many large organizations have announced their permanent shift to hybrid working as their new normal, but are we prepared for what is on the horizon?
- Creating a solid policy for hybrid working
- Tech tips on how to ensure equity between remote and office-based workers
- Top digital solutions to foster a collaborative environment away from the office
- Implementing support and recognition initiatives
CHRO, Entertainment One
Chief of Staff, Google
Chief Administrative Officer, VP Legal, Corporate Affairs and HR, The Kraft Heinz Company
Networking & coffee break
Performance management in a virtual world
Remote working arrangements have changed the way that managers interact with their employees. With fewer daily touchpoints between managers and their employees, HR teams are looking to technology to help with managing employee performance.
- Leveraging tech to assess and measure remote employees
- How should remote performance management be structured?
- What questions should managers ask their employees?
- How to collect, verify, analyze, and draw insights from performance management data
Interactive breakout discussions
Panel discussion: People analytics – using employee data to draw valuable insights
Today, we are inundated with data, especially with all the surveys that organizations are doing to gather employee feedback. However, not everything may be relevant or helpful for the business. Analytics may seem overwhelming to leaders unfamiliar with the field — especially with the sheer amount of data we are exposed to these days. This session will help HR leaders cut through the noise and draw out what is useful for the organization.
- How can leaders be better at applying the data to their work?
- Identifying the needs and opportunities of your business
- Recognizing when a consultive approach to data collection is required
- How can leaders choose the ‘best’ and ‘right’ metrics when working with data?
Senior People Data Scientist, Uber
VP People and Culture, FlyBits
Senior HR People and Business Intelligence Analyst, FedEx
Panel discussion: Reinventing HR for a digital landscape
Activities like recruiting and onboarding have changed significantly. These activities, as well as performance management and even employee discipline and termination, have traditionally relied heavily on in-person conversations. What does best practice digital HR look like today?
- What technology allows for HR to stay connected and updated on employee productivity?
- Changing the way your organization’s culture is structured to make it inclusive to both remote and in-house employees
- How to recreate the experience of spontaneous interactions to foster a collaborative, creative, and innovative environment
Head of HR Wealth Management International & Global Asset Management, RBC
Chief HR Officer, Rogers Communications
Interactive breakout discussions
Discussion 1: Trimming off the fat in your organization’s systems and processes It is imperative for HR leaders to review unproductive and wasteful internal HR processes, particularly in a time of lean budgets. What is Canada’s top HR teams doing to introduce leaner, more agile, and responsive processes that are in tune with employee and organizational needs? This session will address:
- Outlining lean processes for the HR function
- What technologies are useful for your team and how to unify into existing systems
- Auditing your subscriptions
- Identify the organization’s goals and priorities to inform your technological needs
Achieving a work-life balance to promote positive well-being
Technology has been instrumental over the last year when it comes to maintaining connection with a remote workforce. However, educating employees around the value of wellbeing and maintaining work-life balance has become a focus for a lot of HR teams over the last year.
- How partnerships can provide digital tools to help promote and educate wellbeing
- Setting up digital boundaries
- Creating top-down strategies throughout your organisation
- Setting targets to measurably establish work-life balance