2021 Agenda

5 CPD hours

5 CPD hours

10:00 am - 10:15 am

Registration & virtual orientation

10:15 am - 10:25 am

Opening remarks

Emily Douglas

Global Managing Editor, HRD Magazine

Aly Kassam

Vice President of Sales, intelliHR North America

10:25 am - 10:55 am

Morning Keynote Mental Wellness and a Remote-First World

At Calm, our mission is to make the world a happier, healthier place. Individualized well-being is a big trend this year and Calm is dedicated to bringing great content and experiences to everyone such that they can improve their overall mental wellness and find their centre, while remaining productive in their work.

  • How to make mental wellness a business imperative
  • Working in a remote-first environment
  • How HR leaders can find our own ways to rest and recharge.

Scott Domann

Chief People Officer, Calm

11:00 am - 11:25 am

Improving your remote employee onboarding experience

Building a great remote employee onboarding experience is a top priority for many businesses this year as it affects every single new hire. Therefore, it is imperative to continue improving your process and technology to ensure that every new hire is set up for success from day one. This session will provide you with tips and shortcuts you can use to give your new hires the best experience possible.

  • How to ensure employee retention and creating a great team culture.
  • Focusing on the employee experience during onboarding.
  • Making your onboarding experience stand out
  • Tools used to create the best experience possible

Nora Diaz de Leon

Human Resources Director, Tinder

11:30 am - 12:15 pm

Panel Discussion: Hybrid and remote working as the new normal? Preparing for the new landscape of work

The overnight shift to remote work last year has had a significant and lasting impact. Many large organizations have announced their permanent shift to hybrid working as their new normal, but are we prepared for what is on the horizon?

  • Creating a solid policy for hybrid working
  • Tech tips on how to ensure equity between remote and office-based workers
  • Top digital solutions to foster a collaborative environment away from the office
  • Implementing support and recognition initiatives


Brenda Lammi

Vice-President, Professional and Leadership Development, Canadian College of Health Leaders


Darren Walton

HR Chief Operating Officer, HSBC Canada

Jennifer Bouyoukos

CHRO, Entertainment One

Drew Calcagno

Chief of Staff, GCS Americas Revenue Strategy & Operations, Google

Av Maharaj

Chief Administrative Officer, VP Legal, Corporate Affairs and HR, The Kraft Heinz Company

12:15 pm - 12:40 pm

Networking & Lunch Break

Break out 12:15pm – Today, Eric will share his insights on how AI can be harnessed to help rid the employment process of bias.

Eric Sydell

EVP Innovation, Modern Hire

12:40 pm - 1:10 pm

The Power of Data to Remove Bias: Using People Data to Enrich Decision-Making

While the importance of diversity and inclusion in organizations is well-known, using data to inform these efforts is the new frontier.

With the dangers of hidden bias firmly established, many organizations are still grappling with how to capture data sets and leverage insights to shed new light on old habits.

Join Chief Customer Officer and President (intelliHR, the Americas) Glenn Donaldson, to understand how to capture the right type of people data, create connections and insights, and redesign archaic processes.

This session will cover:

  • Which types of people data your organization should be capturing, and why
  • How to leverage machine learning and insights to enrich decision-making
  • How data can amplify the intelligence in your organization, paving new paths to the future
  • How to better shape your HR processes to increase the amount of data being collected and evolve trust between your employees, their data and your organisation

Glenn Donaldson

Chief Customer Officer and President intelliHR Americas, intelliHR

1:15 pm - 1:45 pm

Fireside chat: How HR leaders can help lead as we build forward

In a Boston Consulting Group survey of 12,000 professionals, 60% said that they want flexibility in where and when they work. This entails a rethinking of how we relate to the office and how teams communicate in a hybrid future.

Lynne Oldham, Chief People Officer at Zoom Video Communications, Inc. had a front row seat to the remote work revolution of the last year and is now in the mix helping companies determine how—and where—companies of the future will operate. Join Lynne to discuss:

  • Nurturing and maintaining culture across distributed teams
  • Virtual hiring and onboarding
  • Lessons from the last year we should carry forward


Angela Champ

CHRO, People & Culture, Author, President, Lean in Canada


Lynne Oldham

Chief People Officer, Zoom

1:50 pm - 2:35 pm

Panel Discussion: People analytics: Using employee data to draw valuable insights

Today, we are inundated with data, especially with all the surveys that organizations are doing to gather employee feedback. However, not everything may be relevant or helpful for the business. Analytics may seem overwhelming to leaders unfamiliar with the field — especially with the sheer amount of data we are exposed to these days. This session will help HR leaders cut through the noise and draw out what is useful for the organization.

  • How can leaders be better at applying the data to their work?
  • Identifying the needs and opportunities of your business
  • Recognizing when a consultive approach to data collection is required
  • How can leaders choose the ‘best’ and ‘right’ metrics when working with data?


Susan Knolla

Director People Analytics & Compensation, J.D. Irving LTD


Ann Buckingham

Executive Relationship Manager, ADP

Nicholas Bremner

Senior People Data Scientist, Uber

Hannah Yardley

CPCO, Achievers

2:40 pm - 3:00 pm

Networking & Coffee break

Breakout: A cultural shift towards employee-centricity?

Employee engagement strategies are a key mechanism for smoothly running businesses efficiently. In today’s digital age of personalization, companies are now learning to leverage their employees’ passion, motivations, diversity and cultural background to champion their corporate mission.

  • What does HR stand to win in the future by shifting towards an employee-centric mindset?
  • Promote corporate cultures that emphasize diversity and cross-functionality of knowledge and skills
  • Adopt an inclusive approach to employees with individual action plans to achieve employee centricity

Joelle Gargour

Product consultant and Culture Ambassador, Cegid

3:00 pm - 3:45 pm

Panel Discussion: Reinventing HR for a digital landscape

Activities like recruiting and onboarding have changed significantly. These activities, as well as performance management and even employee discipline and termination, have traditionally relied heavily on in-person conversations. What does best practice digital HR look like today?

  • What technology allows for HR to stay connected and updated on employee productivity?
  • Changing the way your organization’s culture is structured to make it inclusive to both remote and in-house employees
  • How to recreate the experience of spontaneous interactions to foster a collaborative, creative, and innovative environment


Beth Adamson

Learning Manager, Aviva Canada


Susan Knolla

Director People Analytics & Compensation, J.D. Irving LTD

Nick Klute

People Programs, Door Dash

Vanessa Gilardi

Head of HR Wealth Management International & Global Asset Management, RBC

Erika Sandoval

Strategic Advisor, UKG

3:50 pm - 4:20 pm

The Future of Work is Already Here! How are you preparing for it?

As we continue designing our organizational models and operating systems of the future, we need to prepare our people for the new world of work – both today and tomorrow. Let's all build a better world of work by focusing on employees first, for a change.

  • The pandemic, social justice & trauma have put unique and concentrated stress on HR leaders. Burnout in our field was a real issue before the pandemic and has only intensified over the past year. How do we ensure employees stay healthy?
  • How can HR leaders ensure they’re taking care of themselves in order to better support their organizations?
  • Taking some small steps to put your oxygen mask on first for a change

Mai Ton

Chief People Officer, Kickstarter

4:25 pm - 4:55 pm

Closing keynote: Navigating Through Adversity – where business strategy and technology intersect

The last year has been a huge challenge for everyone and the intersection between strategy and business has been critical in determining how effective organizations have been in navigating a path through the adversity we all faced.

  • How business strategy & technology interacted at each phase of WFH through 2020 and into 2021
  • What worked and where gaps were highlighted in the technology strategy supporting the business and
  • The learnings of the last 15 months and how they will help influence and shape the building of a better future

Peter Walmsley

Chief People Officer, GSN Games

4:55 pm - 5:00 pm

Closing Remarks

5:00 pm - 5:15 pm

Awards presentation

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