June 26th and 27th, 2018
Toronto Congress Centre
This program has been pre-approved for 12 CPD hours by HRPA.
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8:00 |
REGISTRATION AND NETWORKING BREAKFAST |
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8:45 |
CONFERENCE WELCOME REMARKS
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9:00 |
OPENING KEYNOTE SESSION: DEVELOPING AN ANALYTICAL CULTURE AND WHY PEOPLE ANALYTICS IS CENTRAL TO THE FUTURE OF HR According to David Green (globally recognized and respected influencer, speaker, and writer on workforce analytics, data-driven HR, and the future of work, who is making his Canadian speaking debut at HR Tech Summit 2018) the adoption of people analytics will start to spike in 2018. However, despite the solid case case for applying a data-driven approach to people decisions, many organizations are still struggling to get their workforce analytics initiatives off the ground. Join David for an opening keynote address where he will teach you how to clearly demonstrate and communicate impact of people analytics initiatives and how to ultimately develop and analytical culture within your organization. Under discussion:
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10:00 |
HOW TO GET A SEAT AT THE C TABLE The nature of HR has evolved to a strategic function of the business. Your role in attracting, developing and enabling talent is pivotal to the success of your organization. Join Lisa Sterling, Chief People and Culture Officer at Ceridian, as she shares her insights on how to bring HR to the forefront of your organization and drive the strategy of your business. Attend this presentation to discover:
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10:40 |
FIT BREAK Brought to you by |
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10:45 |
NETWORKING COFFEE BREAK Brought to you by |
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TECH TALK & TECH DEMO STAGE |
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11:15 |
11:15 am – 11:35 am TECH TALK 1: HOW TO BE SUCCESSFUL IN A WORLD LED BY AI AND AUTOMATION Automation and AI driven conversational UX will be the next big area of focus for marketers – including recruitment marketers. Marketers will optimize their process for the outcome, often forgetting the importance of the steps in between and the unintended consequences that come with any paradigm shifting technology (and widespread adoption). Probably the best, most recent example of this was social media. Marketers were optimized for follower growth and around content calendars designed to keep these audiences engaged. Because this was such an attractive opportunity, every marketer followed suit. What happened as a byproduct is their audiences got too big – too broad – and as a result their content calendars became less focused. The social networks noticed lessening engagement and moved to algorithmic timelines that deemphasized brand content and much of the work marketers did to build their audiences was wasted. Attendees will learn to think about how they implement AI and automation into their workflow into a way that considers the likelihood that all of their competitors are doing the same. They’ll gather tips on how to create the conditions to be successful in a world led by AI and Automation. The goal of the session is to share what we’ve learned thinking about, building, and implementing AI and Automation solutions for our customers and for ourselves to help other employers avoid some of the mistakes we’ve made.
11:35 am – 11:55 am TECH DEMO 2: WORKFORCE DIMENSIONS: HR TECHNOLOGY OF THE FUTURE Today’s workforce expects a personalized technology experience that helps them be productive and engaged during their workday — and it needs to be as familiar and intuitive as the applications they use outside of work. Join us for an overview demonstration illustrating how Workforce Dimensions delivers a breakthrough employee experience.
11:55 am – 12:15 pm TECH TALK 3: HR CAN BE ENTREPRENEURIAL TOO Join us for a fireside chat between University of Waterloo’s Jay Shah and Plum CEO Caitlin MacGregor. As the Director of Velocity, Canada’s most productive startup incubator, Shah advocates for entrepreneurship and provides guidance to startups to help them build successful businesses. MacGregor’s software service combines artificial intelligence with advanced industrial/organizational psychology to help companies hire top talent. This talk will touch upon:
11:15 am – 12:15 pm WHAT QUESTIONS MUST YOU ASK BEFORE PURCHASING HR TECH How do you navigate your next HR software purchase? You've done the easy bit ... you've selected the "right" application. Now the hard work begins. You want to create a bulletproof relationship with a tech vendor that protects all of your interests – yet buying software isn't something you do every single day and the vendor community isn't going to hold your hand every step of the way. Attend the session to find out what questions you need to ask before your next HR tech purchase. You will walk away with:
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12:15 |
12:30 pm – 1:00 pm LUNCH & LEARN CRYSTAL BALL: WILL YOUR EMPLOYEES’ JOBS BE AUTOMATED OR AUGMENTED?
12:15 pm – 1:15 pm NETWORKING LUNCHEON Brought to you by |
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TECH TALK & TECH DEMO STAGE |
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1:15 |
1:15 pm – 1:35 pm TECH TALK 4: 5 KEY IT CHALLENGES TO OVERCOME IN A SCALING ORGANIZATION Big things are expected from successful scale-up companies. And big things are expected from their people. But how can fast-growing, scaling companies make sure they have the right support and technology in place to support their people and business growth? Although booming, scale-up organizations are often experts when it comes to using the power of technology in their products, this isn’t always reflected in their internal systems. So, join us to discover:
1:35 pm – 1:55 pm TECH DEMO 5: OPTIMIZING EMPLOYEE BENEFITS IN THE DATA ECONOMY How is your benefit plan performing? Do you know what your claims experience was last month or how your plan is trending? When you receive your next renewal report, how will you verify that it’s correct? Effortless Admin empowers you to answer these questions and equips your advisor with the information and market reach necessary to serve you properly. We believe that employers should be able to offer best in class (including multi-carrier) benefit plans, retain the benefits advisor of their choice, have effortless benefits administration to keep operations efficient and scalable, and be equipped with ongoing, detailed, and accurate analytics. The market is ready for this reality. The challenge is that managing the industry’s data streams is difficult. Instead, employers are increasingly faced with a simple trade off: Increased data analytics in exchange for decreased market access. Technology solutions and administration companies focus on offering a richer data experience in connection with a restricted set of advisors and carriers. We at Effortless see things differently. We believe that in today’s data economy, employers are ready to be at the center of the benefits marketplace so that they can work more effectively with their advisors and carriers. Come see our Tech Talk to learn how we do this.
1:15 pm – 2:00 pm ENTERPRISE STREAM HOW HR LEADERS CAN DRIVE ORGANIZATIONAL CHANGE AND TRANSFORM THEIR ENTERPRISES THROUGH ORGANIZATIONAL NETWORK ANALYSIS (ONA) In every organization, people build informal “go-to” teams. They rely on that one person who always knows “how we do things here.” These spontaneous, critically important connections are the lifeblood of organizations worldwide. Organizational Network Analysis (ONA) is a structured way of visualizing how these informal communications flow through an organization. Network analytics are fast becoming an essential competency for companies that want to drive change, fuel innovation and develop talent Interested – so isn’t it the perfect time to learn how to conduct ONA? This session has all the answers you need when it comes to:
1:15 pm – 2:00 pm SCALE-UP STREAM PANEL DISCUSSION: PREPARING HR FOR HYPER GROWTH One of the most important lessons for scaling companies is to include HR in the discussion when planning for the organization’s growth. How would your company handle the HR implications of explosive growth in the double, triple, or even quintuple digits? Whether you are an HR Leader or a senior executive for a scaling company, attend this panel to learn about the people-related implications of the rapid expansion. Our speakers will show you how to plan for the future while dealing with the growth challenges of the present so that the company’s trajectory doesn’t resemble a shooting star—a flash of brilliance that burns out too quickly. Under discussion:
Moderator:
Panelists:
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2:00 |
*TECH TALK PASS HOLDERS HAVE A CHOICE BETWEEN TWO PLATINUM SESSIONS 2:00 pm – 2:30 pm THE POWER OF A PERSONAL VISION TO DRIVE INNOVATION Grace Hopper once said, “The most dangerous phrase in language is: We’ve always done it this way.“ Never has this been more true. In this age of rapid technological advancement, thoughtful leadership is needed to serve external customers with products and services they will need, before they even know they need them. Innovation used to be in the hands of the ‘experts’ but today it requires everyone to think about the future with unbounded imagination, creativity, and curiosity. In this session you will find out how to create your personal vision of the future, to engage others in an exciting mission to grow the business over the long-term, and advance purpose and meaning for all. You will walk away with:
2:00 pm – 2:30 pm THE HUMAN SIDE OF HIRING When it comes to the the impact of technology on recruiting, it seems that job seekers have seriously mixed emotions. According to a recent survey conducted on behalf of Indeed, 58% of people agree that technology makes it easier to apply for a job — but 52% also say technology makes the recruiting process more isolating and impersonal. There’s no doubt that technology will continue to transform hiring as we move into the future. So as recruiters become increasingly dependent on software and algorithms in the hiring process, how can we be sure that we are using these new tools wisely, and in a way that leads to a positive experience for candidates?
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2:30 |
2:30 pm – 2:45 pm TECH TALK 6: THE EMPLOYEE JOURNEY: 3 KEY PROCESSES TO AUTOMATE We'll explore the importance of 3 key processes in the employee journey and how to leverage automation in these processes. You’ll also learn how this employee journey becomes a core component of culture, and the gravitational pull your organization has on your employees.
2:45 pm – 3:00 pm TECH TALK 7: FUTURE OF WORK AND PUTTING PEOPLE FIRST Over the course of the past decade, we’ve placed technology at the centre of nearly everything. But in the blur of this digital age, we’ve lost sight of what matters most: people. Imagine a better world where every organization focuses on bringing out the best in humans.
2:30 pm - 3:00pm NETWORKING COFFEE BREAK Brought to you by |
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3:00 |
TECH DEN COMPETITION Tech Den is HR Tech Summit’s flagship program – celebrating excellence in HR Tech start-ups and entrepreneurship in Canada. Vying for the ultimate prize, a $20k marketing campaign in HRD Canada Magazine print and online publications, hundreds of HR Tech start-ups will be whittled down to just eight finalists. These lucky finalists will have the once in a lifetime opportunity to pitch their solutions to a panel of judges and investors. With participation from across Canada, including an industry jury of potential investors, the Tech Den is North America’s most sought-after competition of its kind. The 8 finalists for the Tech Den Competition: Alex Desjardins, BubbleHR Tech Den Judges:
Tech Den Host:
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4:00 |
FIT BREAK Brought to you by |
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4:05 |
CLOSING KEYNOTE SESSION : THE FUTURE OF WORK AND WORKFORCE WITH BLOCKCHAIN We’ve all heard the hype recently: constant chatter about “bitcoin,” “blockchain,” and “cryptocurrency” being technologies of the future. But is it really just hype? According to Harvard Business Review, the blockchain has the potential to create new foundations for our economic and social systems. The future impact will be enormous! Join Soumyasanto Sen, HR Tech Leader, Blogger, Speaker and Evangelist (travelling all the way from Frankfurt Germany) for a no- nonsense explanation on the basics of the blockchain and what it all means for Canadian HR professionals. Soumyasanto will explain:
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4:50 |
NETWORKING COCKTAIL RECEPTION Brought to you by |
Lisa Sterling
Sarah Brennan
David Green
Todd Maycunich
Sherry El Rashidy
Jay Shah
Caitlin MacGregor
William Tincup
Krista Jones
Paul Burrin
David Reid
Vancho Cirovski
Daneal Charney
Rob Catalano
Rachel Jacobson
Sandra Ugrin
Cecile Alper-Leroux
Paul Wolfe
Dave Barnes
Rouslana Bassina
Meena Alsabbagh
Sunil Sharma
Debbie McGrath
Muni Boga
Soumyasanto Sen
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8:00 |
REGISTRATION AND NETWORKING BREAKFAST |
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8:40 |
DAY 2 WELCOME REMARKS
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8:45 |
OPENING KEYNOTE: STRATEGIC WORKFORCE PLANNING LESSONS FROM FACEBOOK: PREPARING FOR FUTURE WORKFORCE REQUIREMENTS Kickstart your second day of the HR Tech Summit 2018 with an opening keynote session packed full of advice and real-world examples on strategic workforce panning by Ross Sparkman of Facebook. How do you analyze future hiring demand? How do you assess what skills will be required in the future? How do you identify the business drivers that impact workforce demand? Ross has the answer to these big HR questions and more. Whether you're a start-up, small business or a large corporation, Ross will show you how to align people strategy with company strategy to ensure your organization maintains its competitive advantage. Under the spotlight:
*Main Stage pass holders get a free signed copy of Ross Sparkman’s new book |
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9:45 |
KEYNOTE SESSION: HOW TO RECRUIT BETTER, SMARTER AND FASTER AND DELIVER SUPERB CANDIDATE EXPERIENCE WITH TECHNOLOGY Stacy Donovan Zapar (#1 top rated speaker from LinkedIn TalentConnect, SourceCon, Glassdoor Employer Branding Summit, Social Recruiting Strategies Conference and Vancouver’s HR Leaders Summit West) makes her Toronto debut at HR Leaders Summit West 2018. A 20+ year recruitment veteran, Stacy’s current and former clients include Zappos, Netflix, TripAdvisor, Restoration Hardware, Virgin America, Booking.com, Amazon, Best Buy, FedEx, Kelly Services, and many others. Join Stacy as she shares her best-kept secrets about sourcing and recruiting and how to use tech to provide a better experience for both the hiring manager and the candidate. You will learn:
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10:40 |
FIT BREAK Brought to you by |
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TECH TALK & TECH DEMO STAGE |
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10:45 |
10:45 am – 11:30 am NETWORKING COFFEE BREAK Brought to you by 10:45 am – 11:30 am MEET & GREET WITH ROSS SPARKMAN AND STACY DONOVAN ZAPAR/BOOK SIGNING WITH ROSS SPARKMAN *Main Stage pass holders get a free signed copy of Ross Sparkman’s new book |
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11:30 |
11:30 am – 11:50 am TECH TALK 1: IS THE FUTURE OF WORK AHEAD OF YOUR HCM SYSTEM? According to the most recent ADP Canada sentiment study, over 50% of Canadians believe that Artificial Intelligence and automation will have a positive impact on the workforce and job market in the future. Employees believe that new technologies and innovations would benefit their ability to perform their job if introduced by their employers. As an HR professional, are you harnessing the full potential of technology and driving innovation within your organization? Predicting the future of work continues to be top of mind for most if not all organizations. The world is transforming quickly and if your organization falls behind, you risk losing it all, including your most important asset, your people. Join Holger Kormann, President of ADP Canada as he pulls back the curtain on the fancy buzz words, shiny new technology and big data metrics to reveal how you can build an actionable plan with your team that's built to support the entire workforce. During this interactive session, Holger will discuss:
11:50 am – 12:10 pm TECH TALK 2: AUTOMATICALLY ENFORCE YOUR SAFETY PROGRAM Enforcing a safety program on paper generates an excessive amount of work that usually ends up getting appointed to administrators due to low bandwidth within the safety group. Removing the burden of paperwork collection and compliance introduces operational efficiencies at every level of an organization including effective enforcement of safety throughout the organization. Sit in with Ryan as he explains how he has managed to save companies thousands of dollars in insurance costs, audit preparation, compliance reporting, and project performance through enforcing a companies safety program on a software platform. Hear how creating accountability throughout a companies workforce can help improve overall communications and enable operational excellence at every level.
11:30 pm – 12:15 pm ENTERPRISE STREAM HACKATHONS AS AN INNOVATION TOOL FOR LARGE ENTERPRISES Contrary to popular belief, hackathons aren’t just for start-ups. For large organizations in particular, hackathons can be adapted to greatly accelerate the process of digital transformation. They are less about designing new products and more about “hacking” away at old processes and ways of working. More and more large businesses are employing the same start-up principles to break through organizational inertia and instill more innovation-driven cultures putting their employees at the centre of their organizations and giving them a start-up experience. In this session, Aurélie Wen of Agorize will teach you everything you need to know about hackathons, how to build one and how HR can utilize this powerful innovation tool to solve all kinds of business and people-related challenges. Under discussion: This session has all the answers you need when it comes to:
11:30 pm – 12:15 pm SCALE-UP STREAM DIVERSITY AND INCLUSION IN TECH: HOW INNOVATIVE COMPANIES COMBAT UNCONSCIOUS HIRING BIAS Diversity and inclusion is one of the biggest challenges facing the tech industry today - from the talent pipeline to products and services. Martin Hauck, former Head of Talent at StackAdapt and Toronto D&I trailblazer, decided to take the reins and tackle this issue by making the recruiting process more inclusive with the help of creating StackAdapt’s Unbiasify tool. Unbiasify is a free, open-source Google Chrome extension that removes a candidate's profile photo and name on social networks with the end goal of eliminating any unconscious bias that can potentially tarnish the recruitment process such as bias towards or against specific age, race, gender, or appearance. However, despite solving a number of common recruiting challenges, Unbiasify also created a set of whole other issues. And, Martin Hauck is here to tell us all about it! Under discussion:
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12:30 pm – 12:50 pm LUNCH & LEARN CASE STUDY: EVOLVING HR TECH STACK The technology and tools that we use to automate and amplify our HR and Talent processes is constantly evolving. In this Lunch & Learn case study, learn about some of the tech tools being used from sourcing and initial candidate contact, all the way through to onboarding, and ending with employee separations.
12:50 pm – 1:10 pm LUNCH & LEARN SUSTAINABILITY OF CONTINUOUS DELIVERY AND WORK/LIFE BALANCE Through Continuous Delivery, large enterprises can become as lean and innovative as startups and employees can benefit from clear expectations. Yet many organizations and team members question whether Continuous Delivery is synonymous with overwork. This talk tackles whether work/life balance and continuous delivery are mutually exclusive, and if it's a sustainable framework for healthy, balanced employees.
12:15 pm – 1:15 pm NETWORKING LUNCHEON Brought to you by |
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TECH TALK & TECH DEMO STAGE |
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*TECH TALK PASS HOLDERS HAVE A CHOICE BETWEEN TWO PLATINUM SESSIONS 1:15 pm – 1:45 pm TECH & TOUCH: HOW TO LEVERAGE TECHNOLOGY TO CREATE AN EXPERIENCE THAT IS INHERENTLY MORE HUMAN With major skill shortages and a rapidly evolving workforce, organizations are using new and emerging technologies to increase productivity and accelerate their capacity to find top talent. But what does this mean? Is the human side of HR still relevant in today’s digital-driven world? Is technology inevitably bound to replace us? Join Marc-Étienne Julien, CEO of Randstad Canada, as he talks about the challenging, yet incredibly rewarding task of striking the perfect balance between HR tech and a human-based experience. Attend this session to learn more about:
1:15 pm – 1:45 pm TRANSFORMING INTO A DIGITALLY PROGRESSIVE COMPANY – THE TOTAL WORKFORCE EXPERIENCE A recent Sungard AS survey suggested that 36% of employees would leave an organization for an opportunity at a more digitally-progressive company. With the added pressure on business today to transform the customer experience, it’s critical now more than ever to start within by enhancing the employee experience. The workforce expects a seamless and positive employee experience from their employer. From the processes they use every day, to the tools that teach them, to the culture businesses create to help them thrive. They expect a Total Workforce Experience. This involves much more than just talent processes and HR shared services, it also includes interactions with enterprise applications across the entire value chain. Join Steven Babcock, Global Principal Solution Consultant, SAP SuccessFactors to learn how organizations see the Total Workforce Experience. Including HR, Finance, Procurement, Travel and Expense and more. In this presentation, you will:
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1:45 |
NETWORKING COFFEE BREAK Brought to you by |
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2:10 |
FIT BREAK Brought to you by |
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TECH TALK & TECH DEMO STAGE |
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2:15 pm – 2:35 pm TECH TALK 3: HOW CAREERBUILDER HELPS SOLVE THE WEAKEST LINK IN YOUR PROCESS More than ever, employers are aligned in recognizing the critical importance of the end-to-end candidate experience. By understanding the complex perceptions, attitudes, and behaviors of both candidates and hiring decision makers we’ll help better identify and address the ‘weakest link’ in your current process – which is holding you back and making things harder on everyone involved.
2:35 pm – 2:55 pm TECH TALK 4: IMPORTANCE OF INBOUND HIRING How to attract passive talent and drove inbound hiring strategy for your business
2:15 pm – 3:00 pm WHAT IS A TRUE DIGITAL TRANSFORMATION AND HOW CAN BUSINESS AND HR LEADERS MOVE IT FORWARD? Companies who want to lead a digital transformation need strong leadership, agility, and a forward-looking vision. Putting digital first and understanding the role digital plays in your business is key to becoming a successful leader regardless of what area of business you are in. We often think about digital transformation as something tackled by IT, Marketing and C-suite. However, HR can be and should be a key enabler of digital transformation. It’s people, after all, rather than technology, that drive change. So how do HR and business leaders utilise this critical people function for this purpose? This session has the answers. Under discussion:
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3:00 pm – 3:20 pm TECH TALK 5: ARE WELLNESS/HEALTH MANAGEMENT PROGRAMS ACCESSIBLE TO ALL? Today, with an increasing number of employees working from home, on the road, travelling or with no regular place of business, more than ever before, employers need to be able to meet the needs of a diverse workforce. In this session, learn about how Canadian plan sponsors have utilized online health management platforms to deliver health promotion programs and activities to their employees. Hear about what works well, the challenges and opportunities to improve in executing these programs, and the best strategies for success.
3:20 pm – 3:40 pm TECH TALK 6: IMPACTING POSITIVE MANAGER-EMPLOYEE RELATIONSHIPS With employee retention at an all time low, employers are having to find a careful balance between finding the right people and then keeping them around longer. Come and join us for a discussion around how building better manager-employee relationships will help drive career development, mentoring, and on the job training; ultimately creating happier, more engaged, employees that stick around longer.
3:00 pm – 3:45 pm PANEL DISCUSSION: ADDRESSING TECH’S ETHICAL DARK SIDE: HOW CAN WE ENSURE THAT AI IS USED FOR THE GOOD? TBD Panelists: Tech leader; AI public policy specialist; professor of computer science or ethics Artificial intelligence is heralded as a potential saviour to the world's most complex problems. But it also raises questions around its ethics. We can’t help but wonder: as the robot revolution is gaining pace, is it running in line with our values? Will the robot apocalypse lead to the downfall of humankind (no hyperbole intended …)? One thing is definitely certain: Artificial intelligence has vast potential. Its responsible implementation is up to us! This closing panel will address the ethical issues that are keeping business leaders and the AI experts up at night – mainly how we can ensure that AI is being used for the good in the world and in the workplaces. Questions under discussion:
Moderator:
Panelists:
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3:45 |
CONFERENCE CLOSING REMARKS AND PRIZE WINNERS ANNOUNCEMENT |
Ross Sparkman
Stacy Donovan Zapar
Holger Kormann
Ryan Quiring
Aurélie Wen
Martin Hauck
Brett Reed
Angela Hountalas
Marc-Etienne Julien
Steven Babcock
Devon Butterfield
Stephen Quinn
Anna Foat
Peter Gove
Rajiv Raju
Carole J. Piovesan
Abhishek Gupta
Helen Kontozopoulos